How may "buttons" affect an individual's ability to respond to a crisis?

The correct choice highlights how "buttons," or personal triggers, can impair an individual's capacity to respond effectively in a crisis. When someone has strong emotional responses to certain stimuli, they may react impulsively rather than thoughtfully. This heightened reactivity can lead to exaggerated emotional responses, such as anger or frustration, rather than a calm and rational approach to the situation at hand.

In a crisis, effective responses often require clear thinking and measured actions. If a person's buttons are pushed in such a scenario, they could become overwhelmed by their emotions, which diminishes their ability to assess the situation properly or to intervene appropriately. This diminished capacity can lead to negative outcomes both for the individual and for those involved in the crisis.