What does the 99% rule imply?

The 99% rule, often associated with Crisis Prevention & Intervention Training, suggests that a significant majority of crises can be effectively managed or resolved through verbal communication alone. This indicates that skilled verbal de-escalation techniques, active listening, and empathetic engagement can address the underlying issues and diffuse potentially volatile situations without the need for physical intervention.

This concept emphasizes the importance of communication skills in crisis situations, highlighting that a professional, calm dialogue can often redirect the course of a crisis. By focusing on understanding the individual's concerns and engaging them in constructive conversation, responders can often prevent escalation and facilitate a resolution.

The other choices may address aspects of crisis management but do not align with the fundamental principle of the 99% rule. For instance, while early detection of potential crises is valuable, it does not equate to the effectiveness of verbal interventions in resolution. Furthermore, the idea that a high percentage of responders worsen situations contradicts the training's goal of equipping individuals to manage crises effectively. Lastly, physical intervention is typically viewed as a last resort, reinforcing the belief that many crises can be handled without recourse to physical means.