What is an example of positive reinforcement in a crisis situation?

In crisis intervention, positive reinforcement is a critical strategy used to encourage desired behaviors. Acknowledging individuals for calming down serves as an effective form of positive reinforcement. When you recognize and praise someone for handling a stressful situation in a constructive manner, it reinforces that behavior, making it more likely that they will display similar calmness in the future. This approach not only promotes positive outcomes but also helps to de-escalate tensions in the moment.

In contrast, the other choices do not represent positive reinforcement. Praising individuals for escalating conflict could encourage further negative behavior rather than promote calmness. Ignoring negative behaviors may avoid immediate confrontation, but it does not guide individuals towards better behavior or address the underlying issues. Punishing individuals for expressing dissatisfaction tends to escalate the crisis rather than help resolve it, leading to feelings of anger or resentment rather than facilitating a more constructive response.