What is the primary goal of CCG training in crisis situations?

The primary goal of CCG (Crisis Containment Guidance) training in crisis situations is to ensure all parties are safe. This focus on safety is paramount in crisis intervention practices, as the overarching objective is to protect individuals involved—both those who may be in crisis and those attempting to assist. Creating a safe environment allows for the possibility of de-escalating tensions and resolving situations effectively without resorting to physical interventions, which can lead to additional harm or escalating conflict.

While enhancing verbal de-escalation skills is certainly important and is a part of the training, the priority remains on safety. Control of the situation, whether physical or through verbal strategies, is secondary to maintaining safety for individuals involved. Similarly, preparing for potential legal actions, while a consideration in crisis management, does not align with the immediate goal during a crisis, which is the well-being of all parties.