What should a person do to be more effectively responsive in a crisis?

Remaining calm and collected under pressure is crucial in effectively responding to a crisis. When an individual maintains composure, they are better equipped to assess the situation, make rational decisions, and communicate clearly with others involved. This approach helps to de-escalate tension and can also provide a calming influence on those affected by the crisis.

In contrast, expressing emotions loudly may escalate the situation rather than help resolve it. Acting impulsively could lead to hasty decisions, which might worsen the crisis or create additional problems. Furthermore, focusing solely on personal feelings can distract from the needs of others and the overall context of the crisis, making it difficult to respond effectively. Therefore, a calm and collected demeanor is essential for effective crisis management.