Which three character traits/actions would likely be effective during de-escalation?

The combination of being respectful, patient, and realistic is highly effective during de-escalation situations.

Respectfulness is crucial as it helps build rapport and trust with the individual in crisis. When a person feels respected, they are more likely to lower their defenses and engage in a constructive manner.

Patience is equally important. De-escalation often requires time; rushing the process can increase tension rather than diffuse it. Demonstrating patience allows the individual to express their feelings and frustrations, which can be vital for reducing emotional intensity.

Being realistic is also pivotal. This trait involves understanding the situation as it is, acknowledging the individual’s feelings, and providing practical and achievable solutions. A realistic approach helps in setting appropriate expectations and fosters a collaborative atmosphere where problem-solving can take place.

Together, these traits create a supportive environment that encourages communication and connection, making them essential in de-escalation efforts.